Privacy Policy

How we protect your privacy and handle data

Last updated: July 2025

Introduction

NOGRENE (NIP: 9452313245, REGON: 542105759, KRS: 0001181157) is committed to protecting your privacy and ensuring transparency about our data practices. This Privacy Policy explains how we handle information when you visit our website and describes your rights under applicable privacy laws including GDPR and other international privacy regulations.

Scope and Applicability

This Privacy Policy applies to all visitors and users of our website located at our domain. It covers our practices regarding the collection, use, storage, and disclosure of personal information. This policy applies regardless of your location, but additional rights may apply based on your jurisdiction.

Data Controller

NOGRENE is the data controller for any personal information processed through our website. Our registered office is located in KRAKÓW, 31-455, Poland. We can be contacted at biuro@nogrene.com for any privacy-related inquiries.

Information We Do Not Collect

We have designed our website to respect your privacy by minimizing data collection. We do not automatically collect personal information from visitors browsing our website. Our commitment to privacy means we do not engage in practices common to many websites that involve tracking or profiling users.

Automatic Data Collection by Hosting Infrastructure

While we do not actively collect personal data for tracking or marketing purposes, our web hosting infrastructure automatically processes certain technical information as part of standard hosting operations:

  • IP addresses (automatically logged by hosting servers for security and technical purposes)
  • Browser type and version information
  • Operating system details
  • Date and time of website visits
  • Pages accessed and URL requests
  • This data is collected by our hosting provider (home.pl) and processed according to their privacy policy

Our Direct Data Collection Practices

  • We do not use cookies, web beacons, or similar tracking technologies to monitor your browsing behavior
  • We do not use analytics services that create user profiles or track individual sessions
  • We do not collect location data, demographic information, or behavioral data for marketing purposes
  • We do not store any personal information on our servers unless explicitly provided by you through contact forms

Contact Form Information

When you voluntarily contact us through our contact form or email, we collect only the information you choose to provide (such as your name, email address, and message content). This information is used solely to respond to your inquiry and is not stored permanently on our systems. We delete contact form submissions after responding to your inquiry, typically within 30 days.

Legal Basis for Processing

When we do process personal information (such as contact form submissions), we do so based on legitimate interest (responding to your inquiries) or consent (when you voluntarily provide information). Under GDPR Article 6, our legal basis for processing contact information is legitimate interest in providing customer service and responding to business inquiries.

Data Retention

For contact form submissions, we retain information only as long as necessary to respond to your inquiry, typically no more than 30 days. We do not maintain long-term databases of user information.

Server logs containing IP addresses and technical information are automatically managed by our hosting provider (home.pl) and are typically retained for security and technical purposes according to their data retention policies. We recommend reviewing home.pl's privacy policy at home.pl/rodo for specific retention periods.

We do not maintain separate copies of server log data and do not have control over the automatic retention periods set by our hosting infrastructure.

Web Hosting Provider - home.pl

Our website is hosted by home.pl, a Polish web hosting company. As part of providing hosting services, home.pl automatically processes certain technical information in server logs for security, performance, and legal compliance purposes. This includes IP addresses, browser information, operating system details, and access timestamps. We do not have control over this automatic data collection as it is part of standard web hosting infrastructure.

Data processed by home.pl includes: IP addresses, URL request addresses, device identifiers, browser type and language, operating system details, time spent on pages, and server log data. This processing is necessary for hosting services and security purposes.

For detailed information about how home.pl processes this data, please review their privacy policy at: home.pl/rodo

We do not integrate with social media platforms, advertising networks, or analytics services that would collect your personal information.

International Data Transfers

Our web hosting infrastructure may involve servers located in different countries. Any such transfers are conducted under appropriate safeguards and in compliance with applicable data protection laws. We ensure that any third-party service providers maintain adequate levels of data protection.

Your Privacy Rights

Under GDPR and other privacy laws, you have rights regarding personal information. Since we do not collect personal data from website browsing, these rights primarily apply to any contact form submissions:

  • Right to access: Request information about any personal data we may have
  • Right to rectification: Correct any inaccurate personal information
  • Right to erasure: Request deletion of your personal information
  • Right to restrict processing: Limit how we use your personal information
  • Right to data portability: Receive a copy of your personal information
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for voluntary data provision

Children's Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will delete such information promptly.

Security Measures

We implement appropriate technical and organizational measures to protect any information processed through our website. This includes secure hosting infrastructure and access controls. Our security practices are designed to prevent unauthorized access, disclosure, alteration, or destruction of information.

Data Breach Procedures

In the unlikely event of a data security incident affecting personal information, we will assess the risk to individuals and, where required by law, notify relevant supervisory authorities and affected individuals within the timeframes required by applicable privacy laws.

California Consumer Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Since we do not collect personal information for commercial purposes, most CCPA provisions do not apply to our website. However, you retain the right to request information about our data practices.

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Poland and the European Union's General Data Protection Regulation (GDPR). Any disputes relating to this policy will be subject to the jurisdiction of Polish courts, without prejudice to your rights under applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the 'Last Updated' date and post the revised policy on our website. For material changes, we may provide additional notice through our website or other communication channels.

Privacy Officer Contact

For questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

  • Email: biuro@nogrene.com
  • Subject Line: Privacy Policy Inquiry
  • Postal Address: NOGRENE, KRAKÓW, 31-455, Poland

Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with a supervisory authority. In Poland, this is the Personal Data Protection Office (Urząd Ochrony Danych Osobowych). EU residents can contact their local data protection authority.

Legal Disclaimer

This Privacy Policy is provided for informational purposes and does not constitute legal advice. While we strive to comply with all applicable privacy laws, privacy regulations continue to evolve, and you should consult with legal professionals for specific privacy compliance questions.

Final Provisions

Our website may contain links to other websites. We encourage users to review the privacy policies of those sites after navigating to them. This Privacy Policy applies only to our website and services administered by NOGRENE.